Membership Terms and Benefits

Annual memberships are per the calendar year (January 1 - December 31). Fees are prorated to accommodate new memberships established after January 1.

Standard member benefits:

  • Rush service for all services, including turnaround time of 1 business day for all services except Interlibrary Loan and Research Service.
  • Use of interlibrary loan services to borrow items from libraries worldwide and obtain articles through document supply services.
  • Research Service: includes literature searches, database searching, and extensive citation verification performed by a librarian.
  • Checkout of up to 20 books, musical scores, and theses/dissertations owned by the UMKC University Libraries at a time, with loan periods of 2-8 weeks, depending on material type and location.
  • Limited research consultation with a librarian (up to ten minutes per week, based on librarian availability). Limited consultations may take place in person, via email, via phone, or through the library's online chat service.
  • Weekly billing with detailed invoices emailed to your designated billing contact.
  • Online interface for management of your account.

General Policies

Guest Researcher accounts are to be only used by the person(s) to whom they are originally assigned.

  • Members agree not to share their UMKC Guest Researcher account information with others.
  • For those with institutional memberships, members agree not to use their Guest Researcher account to acquire items or services for anyone except their employer.

Members must self-identify as Guest Researcher Program members when contacting the library for service outside of the online request system.

Members are responsible for the use of library materials and any obligations incurred. Overdue materials or nonpayment of any charges will result in immediate suspension of all privileges. If memberships are purchased with corporate funds, the company assumes liability for all obligations incurred.

Making Requests

All requests must be submitted via the online request system using your assigned username and password.

  • Requests made via email, telephone, mail, fax, or in person will not be accepted. 
  • If extensive citation verification is needed to fulfill your request, you may be billed for Research Service.

You may make requests for items in a multitude of formats: articles, books, microfilm, audio/visual media, etc.

  • Color scans are available upon request and are only available for electronic delivery.

Research Service is:

  • Subject to limitations imposed by licensing agreements on certain resources;
  • Should not be construed as legal or medical advice;
  • Provides no annotation of articles;
  • Available on a limited basis;
  • Contingent upon librarians' time availability.

By submitting requests through our system, you agree to our Statement of Copyright & Financial Responsiblity:

"By submitting this form, you agree to comply with copyright law and to assume financial responsibility for any fees charged that do not exceed the designated maximum cost on this request. You also agree to assume financial responsibility for any damage, loss, or fines assessed on this material. The copyright law of the United States (title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve the violation of copyright law."

Delivery Options

All article and chapter requests will be delivered electronically to the email address associated with the account. Physical items may be picked up or delivered. Some items may be restricted for use in the library only.

Specifying a Maximum Cost

In order to submit a request, you must specify a maximum cost you are willing to spend. We will automatically supply the requested material if the cost of doing so does not exceed your maximum cost.

If the cost of supplying the requested material will exceed the maximum cost, you will be contacted via the email address associated with the account. You will then have the option to increase your maximum cost or cancel the order.

Fees and Charges

Membership Fees

Individual Membership


January 1 - December 31; can be prorated

Group/Corporate Membership


January 1 - December 31; can be prorated; one primary contact account

Additional Group/Corporate Membership


January 1 - December 31; can be prorated

Research Service

First hour


Minimum charge for any assistance exceeding 10 minutes per week (included in membership); no prorating

Per subsequent half-hour


Minimum charge for any assistance exceeding the first hour; no prorating

Materials owned and licensed by UMKC Libraries

Articles and Book Chapters


Per request



Per page for each additional page beyond the first 30 pages; from materials in UMKC Libraries print collections


$20 - $80 est.

Copyright fees for electronic resources licensed by UMKC (no copyright charges included if we scan from our print collection)

Books, other physical/returnable items

No charge

Come to retrieve and check out your items in person. No need to make a request through our system to do this.



Per request; retrieval fee for UMKC Libraries materials (we pull your items from the shelves and hold them for you)

Materials not owned or licensed by UMKC Libraries

Articles and Book Chapters


Per request, plus any additional document supplier fees and copyright fees


$20 - $80 est.

Document supplier fees and copyright fees

Books, other physical/returnable items


Per request, plus any additional fees charged by the supplying library

$10 - $50 est.

Additional fees charged by supplying libraries for materials borrowed from other libraries

Delivery Fees

Electronic Delivery

No charge

For articles and book chapters; sent to the designated email on the account


No charge

Pick-up at UMKC Miller Nichols Library or the Health Sciences Library

U.S. Mail

$3.00 per request

1 - 4 business days



Charge to your FedEx account; you supply your FedEx account number on the request and specify your preferred rate (overnight, next day, regular ground, etc.)

Speed of Service

  • All requests from Guest Researcher members are treated as rush requests.
  • Articles and book chapters supplied from UMKC print collections will be sent via email within 1 business day.
  • Articles and book chapters supplied through commercial document suppliers will be sent via email within 2 business days (subject to the speed of the document suppliers themselves).
  • Books and other physical materials from UMKC collections will be retrieved and ready to pick up or will be mailed out within 1 business day.
  • Books and other physical materials borrowed from other libraries will be ready to pick up or will be mailed out within 1 business day of the receipt of the item from the supplying library. Please note that we can typically obtain most items within 7-10 business days (subject to the speed of individual supplying libraries).
  • Research Service requests will be forwarded to librarians within 1 business day. A librarian will make initial contact with you within 2 business days of your request (subject to librarian availability).

Cancellation Policy

Memberships expire automatically at the end of the calendar year. You will be contacted for renewal, but you can choose not to renew. Memberships cancelled before the end of the calendar year are not eligible for partial refunds.

Due to the rush nature of all services, requests cannot be cancelled once they are placed. In certain circumstances, we may be able to provide you an opportunity to cancel your request and we will contact you when these opportunities arise. If you cancel a request in process, you will be billed for any fees or labor we have incurred on your behalf that do not exceed your maximum cost.

Pick-up and Return Items

  • A photo ID is required to check out library materials from the Libraries.  
  • A member may authorize another person or courier service to pick up physical materials to check out. These may include UMKC circulating items as well as items borrowed through the interlibrary loan service.
  • Items must be returned by their due date to avoid being invoiced for item replacement charges.

Items may be picked up at and returned to the following UMKC Libraries:

  • Miller Nichols Library, 800 East 51st Street, Kansas City, MO 64110. The service desk is on the 1st floor of the building.
  • Health Sciences Library, 2411 Holmes Street, Kansas City, MO 64108. The Health Sciences Library is on the 2nd floor of the School of Medicine Building.
  • Please do not return materials to the UMKC Law Library. They are currently not affiliated with the Guest Researcher Program.

Loan Periods and Due Dates

For materials owned by UMKC Libraries, see the loan periods for Guest Researchers on the Circulation Privileges and Loan Periods page.

For materials not owned by UMKC Libraries, loan periods and due dates are set at the discretion of the lending library.


Renewals must be requested by contacting Interlibrary Loan. Renewals are granted at the discretion of the library that owns the material. Some items cannot be renewed. Please request renewals at least three (3) days before your due date.

To contact Interlibrary Loan, please call us at (816) 235-1586 or email