This .75 FTE benefit eligible position works in the Circulation Services Department and reports to the Sr. Library Information Specialist Night and Weekend. This position is responsible for closing the library Friday through Monday and provides circulation assistance and basic reference help.
- Provides friendly and efficient assistance to patrons and resolves circulation-related problems that cannot be resolved at lower levels. Refers problems that cannot be resolved at the LIS level to a Circulation Services Sr. LIS or the Head of Circulation Services.
- Along with other Circulation Services staff, oversees First Floor Service Desk functions and aids student assistants with providing service as needed.
- Shares with other Circulation Services staff the responsibility of retrieving Robot (Automated Storage Retrieval System) picks and storing returned items in the Robot.
- Shares with other circulation staff the responsibilities of answering the main telephone line of the Miller Nichols Library, answering questions, and directing calls to the appropriate personnel.
- Answers basic reference questions and assists patrons with printing, scanning, and resolving basic software issues.
- Performs detail-oriented project work, follows detailed written and oral instructions, completes repetitive work accurately, and comprehends detailed information. Maintains basic knowledge of Microsoft Office software, especially Excel.
- In the absence of the Sr. LIS and LIS – Student supervisor, indirectly supervises Circulation Services Student Assistants including the assignment of hourly tasks and training of basic circulation functions.
- Works with the security guard, community navigator, and other Circulation Services staff members to maintain a safe and respectful environment for library patrons during scheduled shift. Reports facility issues during scheduled shift. Works with other Circulation Services staff and student assistants to secure building at closing.
- Performs other duties as assigned.
- Professional development and service:
- Participates on appropriate committees and professional development as defined by and with the approval of their supervisor.
- Maintains sufficient expertise in skills and proficiencies as required by the position.
In the absence of the Sr. LIS and LIS – Student supervisor, indirectly supervises Circulation Services Student Assistants including the assignment of hourly tasks and training of basic circulation functions.
- High school diploma or equivalent
- At least two years of experience from which comparable knowledge and skills can be acquired is necessary
- One to two years’ experience in a library setting
- Successful supervisory experience
- Successful customer service experience
FTE .75 (30 hours per week), benefit eligible, night/weekends
$15.30 to $16.00 per hour commensurate with experience, education and internal equity. Eligible for $.70 shift differential for qualifying evening shifts (See HR-213).
- This position is responsible for closing the library and the Circulation Services Department Friday through Monday during the academic semesters. Friday 2:15pm – 10:15pm (8 hours), Saturday 3:15pm – 10:15pm (7 hours), Sunday 5:15pm – 12:15am (7 hours), and Monday 4:15pm – 12:15am (8 hours).
- Scheduled hours change based on library’s needs and hours of operation during intersession (Monday – Thursday closing at 7 pm, Friday at 5 pm, and closed most weekends) and eight week summer session (Sunday – Thursday closing at 10pm, Friday & Saturday at 6pm). This position will be asked to shift their schedule during these times and may occasionally cover other shifts in the absence of other employees.
- Position may occasionally be asked to cover other shifts in absence of other employees.
- Any permanent schedule changes must be approved by the Supervisor.
- Flexible Work Arrangements
- This position is responsible for closing the library and the circulation department four days a week and for assisting patrons via the library’s main phone line and at the First Floor Service Desk. The position may choose whether to take a 1 hour meal break or work a shorter day per the Libraries’ Rest Break Policy. Anything outside of this regular schedule is considered a Flexible Work Arrangement.
- The UMKC University Libraries support flexible work arrangements in keeping with the Flexible Work Arrangement Policy. Flexible work arrangements should support the mission, goals and functional role of the employee, department and university. Due to job responsibilities of staffing an in-person service desk and in-directly supervising on-site student assistants, routine remote work is rare for this position.
November 27, 2022
Applicants must combine all application materials (cover letter that directly addresses how you meet the requirements of the position, resume or curriculum vitae, and list of 3 references with contact information) into one PDF or Microsoft Word document and upload as a single attachment. Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).
For questions about how applicants apply, please call UMKC Human Resources at (816) 235-1621, or if you are experiencing technical problems, please call (855) 524-0002.
You may address your cover letter to: Harry Brewster, Circulation Services Library Information Specialist Senior. For all inquiries about the position, please contact the UMKC University Libraries Administration Office at (816) 235-1531 or email@example.com.
The University Libraries are fully committed to creating and maintaining an anti-racist and anti-oppressive environment for a diverse academic community of faculty, staff and students. Recent initiatives are outlined on the University Libraries’ Equity Committee page: https://library.umkc.edu/dei-committee. We seek individuals who will contribute to library-wide efforts to implement and maintain anti-racist and anti-oppressive practices in all services and who are committed to the core campus values of learning, diversity, integrity, accountability, respect, and collaboration.
UMKC is an equal access, equal opportunity, affirmative action employer that is fully committed to achieving a diverse faculty and staff. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, genetic information, disability, or protected veteran status. For more information, call the Vice Chancellor – Human Resources at 816-235-1621.
To request ADA accommodations, please call the Director of Affirmative Action at 816-235-1323.
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UMKC values diversity as central to its mission as an urban-serving research university and as a driver of excellence in teaching and learning. UMKC embraces a broad spectrum of diversities, including race, ethnicity, culture, nationality, gender, age, sexual orientation, disability, linguistic ability, learning style, religion, socioeconomic and veteran status, life experiences, educational level and family structure. For more information on our diversity mission, visit the Office of Diversity and Inclusion website: http://info.umkc.edu/diversity/