Libraries Toolbar Help

Download | Display | Customize | Tell a Friend | Update | Portability
Privacy | Uninstall | Additional Help

Download

• I'm using Firefox. When I click on the Download Toolbar button, nothing happens.
  • Look at the top of your browser window. If there is a yellow box, you need to give your computer permission to install the toolbar.
  • Click on the "Edit Options" button.
  • The Allowed Sites window will open. Click on "Allow."
  • Close the window.
  • Then click on the "Download Toolbar" button again.
  • If you still have problems, you can use the Feedback Form to request assistance. Be sure to include your contact information.
    
    
• I'm using Internet Explorer. I can download the program, but when I try to install it, I get an error message.
  • If you are using a computer on the UMKC campus, security settings may keep you from installing the software. In order to use the toolbar on that machine, you will need to use Firefox.
  • If you still have problems, you can use the Feedback Form to request assistance. Be sure to include your contact information.
    
    
• How do I install a Libraries toolbar?
  • See the downloading instructions.

Display

• I was able to download the toolbar, but it doesn't display.
  • Restart your browser.
  • On the Menu bar, Click "View," then "Toolbars." Select (click on) the name of the toolbar you want to display.
    
    
• How do I turn off my toolbar?
  • On the Menu bar, click "View," then "Toolbars." Select (click on) the name of the toolbar you want to turn off.

Customize

• How do I customize my Library toolbar?
  • Click on the downward arrow near the left side of the toolbar.
  • Click on "Toolbar options."
  • Using the four tabs, modify the settings as desired, then click on OK.
    
    
• My Library toolbar is too wide.
  There are a couple of things that you can do to make the toolbar shorter.
  • To display icons only (instead of icons plus text), click on the downward arrow near the left side of the toolbar. Select "Shrink toolbar."
  • You can remove things from the toolbar display.
    • Click on the downward arrow near the left side of the toolbar.
    • Click on "Toolbar options."
    • Turn off (deselect) options in any of the components tabs.

Tell a Friend

• I really like my Library toolbar. How can I let my friends know about it?
  • Click on the downward arrow near the left side of the toolbar.
  • Click on "Tell a Friend ."
  • Complete the form, then submit.
  • Your friend will receive an email inviting her to download the toolbar.

Update

• Does my Library toolbar update automatically?
  • Yes, both Firefox and Internet Explorer toolbars will automatically update.
    
    
• How can I check to see if there is an update?
  • Click on the downward arrow near the left side of the toolbar.
  • Click on "Upgrade."
  • Follow the instructions.

Portability

• Why doesn't my Library toolbar display when I use a different computer?
  The toolbar is stored on each machine, not as part of your UMKC Single Sign-On profile. You will need to install the toolbar on each machine that you use.

Privacy

• Neither UMKC nor Conduit collect personally identifiable data. To view the Conduit privacy policy:
  • Click on the downward arrow near the left side of the toolbar.
  • Click on "Privacy."

Uninstall

• How do I uninstall the toolbar?
  • Firefox instructions:
    • On the Menu bar, click on "Tools," then "Add-ons."
    • Click on the "Extensions" icon.
    • Select the toolbar you want to remove.
    • Click on the "Uninstall" button.
      
      
  • Internet Explorer instructions:
    • Click on "Start," then "Control Panel."
    • Open "Add or Remove Programs."
    • Click on the "Change or Remove Programs" icon.
    • Scroll through the list until you find the toolbar.
    • Click on the name.
    • Click on "Change/Remove."
    • Follow the instructions to uninstall the program.
      
      
• I tried to uninstall, but got an error message.
  • Try installing the toolbar again, and then uninstall it.

Get additional help

• I still have a question. What should I do?
  • You can use the Feedback Form to request assistance in using your Libraries toolbar. Be sure to include your contact information.