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Library FAQ for New Students


Welcome, New Students!



Welcome to the University of Missouri-Kansas City. The librarians and staff of the UMKC University Libraries are here to assist you in any way possible. We know you are juggling multiple commitments to work, family, and classes. We want you to find what you need in the Libraries: expert assistance from a librarian, the latest government statistics, a book or periodical article for your class assignment, your professor's reserve readings, access to research using the web or simply a quiet place to study. We want you to be successful during your course of study at UMKC.

Following are some Frequently Asked Questions that incorporate tips on efficient use of library services with links to the UMKC University Libraries' website (http://library.umkc.edu/). For questions not listed here, please call the appropriate Reference Desk:

Please feel free to contact me about anything that would improve library services for students.



Elizabeth Henry
Assistant Director for Public Services
(816-235-1530)

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Where are the UMKC University Libraries?



The UMKC University Libraries operate in three sites: the Miller Nichols Library, the main library on the Volker campus; and two locations on the Hospital Hill campus: the Health Sciences Library and the Dental Library. The School of Law maintains the Leon E. Bloch Law Library. The Libraries provide information and reference services, library instruction, checkout of library materials, reserve services and access to online resources. The nearby Linda Hall Library of Science, Engineering & Technology (http://www.lhl.lib.mo.us/) is a private, independently-funded research library for science, engineering, and technology.

Miller Nichols Library
800 E. 51st Street
(816) 235-1526

Health Sciences Library
2411 Holmes
(816) 235-1880
Dental Library
650 E. 25th Street
(816) 235-2030
Leon E. Bloch Law Library
52nd and Oak Streets
(816) 235-1650

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What are the Libraries' hours and semester schedules?



Library hours vary during the regular academic year and intersession; please refer to the current schedule.

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What do I need to check out books and materials?



Your UMKC photo ID is all you need to check out books, sound recordings, reserve readings and other library materials. A state- or federal-issue photo ID (e.g. driver's license) is acceptable.

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How long is the loan period for students?



The loan period for students varies. Undergraduate students may borrow most library materials for 4 weeks. Graduate students may borrow most library materials for the semester. For further information, consult the section on "Circulation Policies" for the Miller Nichols Library, the Health Sciences Library, the Dental Library, and the Leon E. Bloch Law Library.

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How do I find out what I have checked out? Can I renew books online or by phone?



You can check to see what books and materials are checked out under your name by selecting the My Library Account tab in MERLIN. You can renew books online through your library account in MERLIN. Books can also be renewed over the phone by calling Access Services at the appropriate Library.

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Are there fines if I am late returning books? My dog ate my library books - are there replacement charges?



There are charges for materials that are not returned or are lost or damaged. Please consult the Circulation Policies for the Miller Nichols Library, the Health Sciences Library, the Dental Library, and the Leon E. Bloch Law Library for the appropriate schedule of fines/charges. Please report any mishap to the library as quickly as possible.

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Where do I pay library charges?



Any charges can be paid at the Circulation Desk of each Library.

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What features are part of MERLIN, the Libraries' online catalog?



The MERLIN integrated library system is the online catalog for UMKC and the other University of Missouri campuses: Columbia, Rolla and St. Louis. MERLIN is accessible from the Libraries website. There is a MERLIN navigational button on each Library website page. You can use MERLIN:

Hint: To save retyping citations for your bibliography, you can email information found in the MERLIN online catalog to your UMKC account, or download it to a local floppy disk.



For more information about the MERLIN Library Catalog, consult MERLIN Library Catalog information and guides.

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What online databases and journals can I access through the Libraries? How do I arrange for remote access to UMKC databases?



Online information resources include databases with bibliographic and other information (graphics and links); full-text and e-journals, datasets and reference materials such as encyclopedias. A single link from the Libraries' website will access most databases both on- and off-campus. For remote access, after selecting a database, UMKC students, faculty and staff will be prompted to provide a Single-Sign-On user name and password or a 9-digit UMKC ID number followed by the letter k (example: 0123456789k) and last name, as needed. A few databases are only available in the Libraries. The Libraries maintain a comprehensive list of all databases and online resources available.

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How can I gain access to local, regional and national library catalogs? Can I borrow books myself from other Kansas City area libraries?



The UMKC University Libraries provide online access to a number of library and union catalogs that may be used to locate materials, either in the UMKC University Libraries or elsewhere:

Information on the holdings of other libraries worldwide may be found by using online resources such as WorldCat and the Center for Research Libraries (CRL) (http://catalog.crl.edu) union catalogs.

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Where do I find reserve materials for my professors' courses?

Materials may be placed on reserve for classes at the four Libraries sites, the Music/Media Library in Miller Nichols Library and electronically at http://kc-eres.kc.umkc.edu.ezproxy.mnl.umkc.edu/. For more information, contact the Miller Nichols Library Access Services Department or the specific UMKC University Library. Your professor's reserve list can be accessed in MERLIN listed by your professor's name or the course title and number. You can also view a list of reserve materials at the Miller Nichols Library Circulation Desk.

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Are there copy services available at the Miller Nichols Library?



Ikon Office Solutions operates a copy services area on the east side of the 1st floor of the Miller Nichols Library.

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What kind of information can I find on the Libraries' website?



The UMKC University Libraries' home page can be found at http://library.umkc.edu/. Be sure to check out the website for general information about library services, collections and hours, Forms and Requests (purchase request, interlibrary loan, reference request, request for library instruction session, and a suggestion form), access to local UMKC and consortial online databases, access to library subject guides (including lists of subject-specific print and web-based information resources), a monthly listing of newly-cataloged books, and updates about new services and major collection resources such as online exhibitions. Also on the Website: links to MERLIN, MOBIUS and other local library catalogs.

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How do I activate my Exchange/Single-Sign-On account?



All UMKC students, faculty and staff are encouraged to gain full benefit of the privileges and full access to the library resources to which they are entitled by activating their Single-Sign-On Accounts. An Exchange/Single-Sign-On Account provides access to library resources in a variety of places, including the campus computing labs operated by Information Systems and those operated by the University Libraries. A guest login is available for visitors to the Miller Nichols Library and Music/Media Library that provides access to a subset of library resources.

You may activate your account in the Information Services Computer Lab on the third floor of the Miller Nichols Library or any other IS Computer Lab on campus. The Student Assistants in the Lab will assist you with this process.

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Is there a computer lab at Miller Nichols Library I can use?



Information Services operates a student computer lab on the third floor of the Miller Nichols Library. The lab allows full access to the internet, as well as software applications for use with email and word processing. Information Services maintains a complete list of student labs on campus.

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How do I request Interlibrary Loan for materials not in the University Libraries?



If needed materials are not held by the University Libraries, the Libraries will try to borrow or photocopy the material from another library through interlibrary loan. Requested items may be available in as few as three days or as many as 21. Every effort is made to ensure the shortest possible receipt time. Materials may be requested online using the electronic Interlibrary Loan Request Form. Faculty and students may also request books at another MERLIN/MOBIUS library in Missouri by using MERLIN's "patron-initiated-borrowing system," a paperless ILL system.

For additional information on interlibrary loan policies, please visit the Interlibrary Loan page for one of the University Libraries.

Miller Nichols Library
(816) 235-1586

Dental Library
(816) 235-2030


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Can I suggest that the Libraries order a new book?



Students, faculty members or members of the community may submit recommendations for materials to be purchased for the University Libraries' collections. The recommendations must fall within the scope of the Libraries' collection policies. Requests may be made online using the electronic Library Purchase Form. The online recommendation form is emailed to the appropriate subject specialist librarian. If you would like to be notified about the Libraries' actions, please be sure to fill in your name, address, telephone number and email address so we can contact you. You may also fill out a Library Purchase Request card at the Reference Desk. For further information about collection policies, please contact Brenda Dingley, Assistant Director for Technical Services at (816) 235-2226.

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What new books were received in the Libraries? Can I browse a "New Books" shelf?



An online new book shelf known as University Libraries New Titles is posted on the 15th of each month on the Libraries' website. The New Titles page includes newly-cataloged videos and sound recordings in the Music/Media Library in the Miller Nichols Library, and new materials in the Health Sciences, and Dental Libraries.

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The Library is closed, but I need to ask a reference question. When is the Reference Desk staffed? Can I ask a reference question via email?



Reference services are available at all University Libraries: Miller Nichols Library, the Health Sciences Library, the Dental Library and the Leon E. Bloch Law Library. To request reference help outside regular hours, fill out the online UMKC Libraries Reference Form, which is emailed directly to the Reference Department. A reference librarian will reply the next day or sooner. For more pressing needs, please call the appropriate service desk within each Library. See the University Libraries homepage for phone numbers and addresses. You can also leave a message at the Reference Desk of either the Miller Nichols Library at (816) 235-1534 or the Health Sciences Library at (816) 235-1885.

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I need help using electronic information sources or guidance on finding information for my term paper. Can the librarians help?



Reference Desk staff can assist you with general questions and help get you started. If you would like more time to discuss your research or term paper project with a reference librarian, please call or email for an appointment. A subject specialist librarian is assigned to work with each department/school at UMKC for intensive research assistance beyond that available at the general Reference Desk. More time can be dedicated to your needs when the librarian is not staffing the busy Reference Desk.

To get started on your project, you may also consult the Libraries website for online guides to various subjects or databases. The list of library guides continues to grow.

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How do I footnote printed and online resources like encyclopedia articles or internet websites in my term paper?



A term paper should include an accurate bibliography of resources consulted. Standardized citation systems exist for general or various subject fields, including the Chicago Manual of Style, Turabian's A Manual for Writers of Term Papers, Theses and Dissertations, the Modern Language Association Handbook for Writers of Research Papers and the Publication Manual of the American Psychological Association. Printed copies of these and other style sheets or citation manuals can be found in the Libraries by checking MERLIN for the appropriate call number (all of the above are available in the Miller Nichols Library's "Ready Reference" section in the Information Commons). To cite online resources, consult the library guides for MLA and APA available online or in the Information Commons. Some web sources offer hints on citing materials.

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Do the Libraries have adaptive technology workstations?



Two Adaptive Workstations equipped for use by patrons with sight impairment are located in the Miller Nichols Library Information Commons. They may be used for gaining access to MERLIN, online periodical indexes, and web information sources, as well as for scanning printed material. For more information, contact Diane Hunter, MNL Head of Reference and Instruction, at (816) 235-1537.

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Where is the nearest Federal Depository Library?



The University Libraries are a selective Federal Depository Library, one of two designated for the 5th U.S. Congressional District in Missouri. The Government Documents collection and workstations are located in the Reference Department of the Miller Nichols Library. In addition, the Miller Nichols Library receives many State of Missouri publications. The Leon E. Bloch Law Library is a selective depository for the State of Kansas. For more information, contact Christine Angolia, Government Documents Reference Librarian at (816) 235-1877.

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Is UMKC a member of ICPSR, the Inter-university Consortium for Political and Social Research, or other research consortia?



UMKC is a full member of the Inter-university Consortium for Political and Social Research - an academic partnership between the Institute for Social Research at the University of Michigan and over 200 colleges and universities in the United States and abroad. The UMKC coordinator is Phyllis Schmidt, Reference Specialist (816-235-1281), who can assist you and offer training sessions for your students and classes. The UMKC Information Services Department works closely with the Libraries in providing computer support for using the datasets.

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The University of Missouri-Kansas City Libraries
5100 Rockhill Road
Kansas City, Missouri 64110
Miller Nichols: (816) 235-1534
Dental: (816) 235-2030
Health Sciences: (816) 235-1880
Leon E. Bloch Law: (816) 235-1650

http://library.umkc.edu/
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Page updated June 2, 2006



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