
Health Sciences Library Interlibrary Loan
Frequently Asked Questions
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If the materials you need are not held by the UMKC University Libraries, the libraries will try to borrow or photocopy the material from another library through Interlibrary Loan (ILL). ILL is the borrowing and lending of materials between libraries, and ILL@UMKC is the system you use to place and manage your requests. This service is available to currently enrolled UMKC students, faculty and staff, and members of the Community
Information Program. Requested items may be available in as few as three days or as many as twenty one days. Every effort is made to ensure the shortest possible receipt time.
- SAVE TIME: personal information will not need to be entered with each request, and some databases will fill out the request form for you.
- STAY IN CONTROL: edit, cancel and check the status of your requests.
- KEEP UP TO DATE: view your current checkouts and due dates, and request renewals.
- For UMKC students, faculty and staff, interlibrary loan does not cost anything. The library absorbs any costs incurred, including those associated with borrowing, shipping and copyright.
- Members of the Community
Information Program
should contact the Community Information Program Coordinator at 816-235-1528 for a list of fees associated with the service.
See our guide to Ordering books and articles from other libraries.
The lending library may recall an item from us. If you are notified that an item you have has been recalled, please return it immediately. If you are not finished with the item, place another Interlibrary Loan request and we will re-request it from another library.
Failure to return items borrowed through the UMKC Interlibrary Loan department could result in the suspension or termination of your library privileges. Please make an effort to return your items by the date due.
Please read before making photocopy requests.
UMKC's University Libraries' interpretations of the CCG Copyright Guidelines regarding the requesting of journal articles current in the last 5 years are as follows:
- CONTU Guidelines limit photocopy requests to five articles from the last five years of one journal title (current year plus four previous years) per calendar year. This means that the Health Sciences Library can request copies of only five newer articles from any journal title per year without paying copyright fees.
- Beyond the five article limit, UMKC pays copyright fees for each article received from that journal title. Fees may equal or exceed $30 per article.
- If you need more than one article published within the last five years from a single journal title, please be aware that we may not be able to fill all of your requests because of copyright restrictions.
- A request for a photocopy must not consist of the majority of an entire item (book or journal issue). We cannot request copies of every article in one journal issue for you.
Please request judiciously and be mindful of copyright laws when requesting photocopies. For more information on copyright and intellectual property laws, try visiting the links below.
- This service is provided for our primary clientele (UMKC students and faculty and persons affiliated with the Schools of Medicine, Nursing, Pharmacy, Biological Sciences and with Truman Medical Center.) Other patrons should check with the library at their own institution for interlibrary loans first. Public libraries will process interlibrary loans for unaffiliated persons.
- If you regularly use PubMed, please see our Loansome Doc Fact Sheet.
- If you need something very quickly or are not affiliated with UMKC, consider Document Delivery Suppliers. These are commercial organizations that will get you the article you need usually in 24 hours for a fee. You will need a credit card to pay for the service and some way to receive the article, usually a fax machine number. A Web page that lists many document delivery suppliers is located at http://www.library.vcu.edu/tml/docsupp/. These suppliers are listed alphabetically; we recommend you check out the delivery guarantee before ordering.
- The library will attempt to obtain from other libraries any materials not available in the Health Sciences Library. Charges and response time will vary depending on the item requested. NLM's Loansome Doc service is available for users of PubMed. For more information regarding HSL interlibrary loans, please call or email Jonice Rogers at (816) 235-1878.
- Use ILL@UMKC to order books and articles in journals not available at Health Sciences Library.
We will order articles from journals at the UMKC Miller Nichols Library and UMKC Law Library.
- Most articles arrive within five days and most books arrive within ten, but it may take as little as three days or as long as three weeks to receive an item.
- You will be notified by email or phone when your item is available.
- Books, audiovisual materials and microfilm may be picked up at the Health Sciences Library Circulation Desk during regular library hours. Most articles will be delivered electronically. If we cannot deliver an article electronically, a paper photocopy will be sent through campus mail (for faculty) or held at the Circulation Desk to be picked up. Photocopies are yours to keep.
- All microfilm must be used in the library and is non-circulating.
- The fastest way to obtain your materials is to go to the library and check-out the book or copy the article you need. For example, many Intralibrary Loans occur between the Miller Nichols Library and the Health Sciences Library. Because of the distance between our campuses, we will continue to provide loaning services across town, but filling requests for local patrons from our own collection does take time away from filling requests for materials not available in the Kansas City Metro area. Therefore, if you need a material quickly, and it is available at a UMKC library, the fastest method to receive it is to physically go to the library.
- Do not order unnecessary materials. This sounds obvious, but you would be surprised at how many faculty members and students order everything they have found on a topic and then evaluate them later. It will help everyone if you can evaluate the articles from your search and only order the pertinent items. If you would like more information about evaluating citations before ordering your documents or if you would like instruction on how to perfect your searching skills, please email or call the HSL reference desk at (816) 235-1885.
- Check other local libraries for journal articles. The HSL has a printed listing of the journal-holdings for all metro-area Health Sciences Libraries. Many of the catalogs are also available on-line. After determining which library has the materials you need, you can go to the library, find the journal, and copy it yourself. This is the fastest way to obtain a journal article that is not in the UMKC library collection.
- Use a document delivery service. These services cost money, but if you absolutely need an article for a grant you're writing or a paper you're presenting, paying for document delivery may be your best bet to ensure next day service. In most document delivery services you can order on-line with a credit card and have your article faxed to you by the next day. Examples of document delivery companies include Infotrieve Online (www.infotrieve.com) and the University of Minnesota's Biomedical Information Services (www.biomed.lib.umn.edu/bishp.html)
Request methods
- OCLC ILL to OCLC symbol UMZ
- NLM Docline symbol MOUMKC
- ALA forms by fax, mail or e mail
- Please fax rush requests and follow with a phone call; we will supply as staffing allows.
Lending Period
Four weeks, with 2+ week renewal upon request
Shipping
Loans: USPS library rate
Photocopies: Ariel, mail or fax (by request)
Non-Circulating Materials
Reference collection, periodicals, microfilm/microfiche, audio CDs, reserve materials, special collections. Some videos and DVDs are available for loan (determined on a case-by-case basis).
Charges
Contact us for charges. We participate in EFTS.
Affiliations
UMZ/MOUMKC is a member of:
- MERLIN (merlin.missouri.edu/merlin/pages/about.htm)
- MOBIUS (mco.mobius.missouri.edu/home/about_mobius/)
- KCMLIN (www.kcmlin.org/)
- MMLA (www.mlnc.org/ILL/illgroups.html)
- LVIS (www.cyberdriveillinois.com/library/isl/oclc/lvis_des.html)
- NN/LM (http://nnlm.gov/)
- HSLNKC (www.hslnkc.org/)
For First-Time Users of ILL@UMKC:
- Go to the ILL@UMKC login screen.
- Click First Time User Registration
- Read through the information regarding ILL@UMKC carefully
- Fill out the registration form, taking care to use the same email address you use for placing Loansome Doc and Ovid requests as your username, and your campus mailing address
- Click "Submit Form"
After you have registered for ILL@UMKC:
- Go to the ILL@UMKC login screen.
- Enter your Username and Password
- Click "Logon to ILL@UMKC."
If the book you want is not available from either a MERLIN or MOBIUS library, you can place a request through the Interlibrary Loan Department. We will try to borrow it from any library that owns it, in the U.S. or abroad.
- Sign in to ILL@UMKC.
- In the menu on the left side of the page, select the type of request you want to place (article, book, book chapter or dissertation/thesis).
- Fill out the form as completely as you can; items marked with an asterisk (*) are required.
- Let us know if the book is held by a MERLIN or MOBIUS library, but is not available. If we find a copy available through MERLIN or MOBIUS, we will try to obtain it that way.
- Include an OCLC, ISSN or ISBN number, if you have one.
- Include any special instructions.
- Read the statement of Copyright and Financial Responsibility.
- Click "Submit Request"
Step-by-Step directions with screen shots in PDF format
Interlibrary loan requests can also be placed directly from many of the library's research databases. ILL@UMKC access has been activated in databases from:
For FirstSearch databases:
- Follow the link to "Interlibrary Loan Request"
- Log in to ILL@UMKC.
- Check the information in the form that opens and make any additions or corrections.
- Click "Submit Request."
For Ovid databases:
- Either follow the directions for Most Other Databases below (for faster processing of a small number of requests), or:
- Mark all of the records you would like to request.
- Follow the link to "Order" in the bottom right area of the screen.
- Fill out and submit the form.
For all other databases that link through Serials Solutions:
- Follow the link to Serials Solutions.
- Click on the "Health Sciences Library Interlibrary Loan Form" link near the bottom of the page.
- Log in to ILL@UMKC.
- Check the information in the form that opens and make any additions or corrections.
- Click "Submit Request."
Databases that do not link to Serials Solutions (including ProQuest databases) and that are not mentioned above cannot request directly through ILL@UMKC. To request articles from these databases, follow the directions above in How do I request via ILL@UMKC.
Please check the MERLIN and MOBIUS catalogs and Serials Solutions for books and articles before placing your request. Include any notes about the item or special instructions in the form. Most articles are delivered electronically.
Step-by-Step directions with screen shots in PDF format
To request a renewal through ILL@UMKC:
- Log in to ILL@UMKC
- Click on the Transaction Number of the item you want to renew.
- Click on the "Renew Request" link at the top of the page to renew.
Your Interlibrary Loan item is due by the date printed on the goldenrod colored band. You may request a renewal unless the item is marked "No Renewals."
- Request a renewal through ILL@UMKC, or you can ask at the circulation desk.
- We will request a new due date from the library that lent the item to us and, if they agree to renew, contact you by e mail with the new due date.
- If they cannot renew, we will ask you to return the item by the original due date or, if overdue, as soon as possible.
- You may request another copy if you still need the item and your renewal request was denied.
Step-by-Step directions with screen shots in PDF format
If you placed your request while browsing the catalog,
View Your Own MERLIN Record to check the status of those requests.
For requests placed through ILL@UMKC:
- Log in to ILL@UMKC
- Search for your request using the search box.
- Or, find your request in the menus listed under "View" on the left side of the ILL@UMKC screen.
- Click on a transaction number for more detailed information.
- See our Transaction Statuses Interpreted page for definitions of the "Status" in your request.
- If you have any trouble or still have questions, contact the Interlibrary Loan office.
Step-by-Step directions with screen shots in PDF format
Web browsers cache information and create a history file on the local workstation.
This allows a subsequent user of the workstation to access the system under your name
using the browser's Back button to recall a page from the cache, or by finding a page with
your personal information in the browser's history file. If you are concerned about the
security of your interlibrary loan requests, you can take the following steps:
- Access ILL@UMKC only from your personal computer or an otherwise secure workstation.
- When using a public access workstation:
- Delete from the history file those pages that contain your personal information.
- Exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.
University of Missouri-Kansas City
Health Sciences Library - ILL
2411 Holmes Street
Kansas City, MO 64108
Phone: 816.235.1878
Fax: 816.235.6570
E mail:
Health Sciences Library Interlibrary Loan